FAQ

Shipping Information

We take great care in packaging your purchased items, while minimising the cost to you. Because shipping costs vary considerably across the locations we ship to throughout the world we do not include any shipping in your order by default. We will quote you on shipping (usualy the same day you place your order) and provide you a link to pay for that shipping (here). You are more than welcome to contact us prior to placing your order to find out what the shipping cost will be, and pay for it together with your purchase.

Our standard methods for shipping are: International - Air Mail; Within Australia - Registerred Post.

What options do I have to purchase a print?

Purchasing of prints can be done by many methods:

	Online: Online purchsing by clicking the purchase links. Astro Photography Australia will then receive your order and notify you of the expected delivery time.
	Online: Contact us requesting a print. We are happy to provide account details for you to use an internet direct transfer to pay for your print online. Once payment has been received and confirmed you will be notified of the expected delivery time.
	Local Perth: If you live local to perth we recommend you contact us requesting a print. We can then arrange for payment and delivery. Payment can be done online as above or in person upon delivery. I will usually drop the items around to your place myself free of charge, dependant upon your location of course.

What do I get for my money?

This depends on what type of print you are purchasing. All prints are photographic prints made to last and individually signed by the photographer. All prints are colour matched to best represent the original exposure.

As a general rule, small prints (up to 8 inches x 10 inches) will be supplied in a matboard with backing, identificaiton label and signed. Larger prints will be supplied rolled in a postage tube.

Size & Type	Supplied
Any size, rolled	Print size: Photographic print at size specified Matboard size: None Backing: None Frame: None
7" x 5" mounted	Print size: 7 inches x 5 inches Matboard size: 10 inches x 8 inches Backing: Matboard or 3mm foam core or card Frame: None.
10" x 8" mounted	Print size: 10 inches x 8 inches Matboard size: 14 inches x 11 inches Backing: Matboard or 3mm foam core or card Frame: None. Notes: Available rolled upon request (no matboard, cheaper shipping)
7" x 5" framed	As per 7" x 5" in matboard but supplied in a stylish matching frame. Matboard also included. Frame Size: Roughly 12 inches x 10 inches
10" x 8" framed	As per 10" x 8" in matboard but supplied in a stylish matching frame. Matboard also included. Frame Size: Roughly 16 inches x 13 inches
50cm x 40cm	Print size: 50cm x 40cm Matboard: None Backing: None Frame: None Note: Supplied rolled in poster tube.
80cm x 50cm	Print size: 80cm x 50cm Matboard: None Backing: None Frame: None Note: Supplied rolled in poster tube.
Other	Please contact us if unsure.

Why choose one of our prints over any other Astro Photography?

At Astro Photography Australia we intend to bring you unique photographs of the Southern Hemisphere skies.

You will find that most astro photography available is either taken in the Northern Hemisphere of Northern Hemisphere celstral objects or from space telescopes, however not here at Astro Photography Australia. We intend to bring you a steady flow of fresh images of the Southern Hemisphere skies, showing the expansive dark sky views associated with Australia.

How long will my print take to be delivered?

Upon receiving your order we will notify you as to how long delivery may take. As a general rule we will ship prints within 2 business days of receiving payment for the item and shipping. Add to that the shipping time between Perth Western Australia and your location (within Australia usually under 5 working days , to USA within 10 working days, to the UK within 10 working days). We welcome enquiries so feel free to contact us prior to purchase in order to check availability and delivery time of prints.